Role Summary

iqbusiness is seeking experienced Business Analysts for contract opportunities within the financial services sector, with strong exposure to electronic payments, card payments, cross-border transactions, RTGS, and SWIFT. The ideal candidate will have a solid understanding of the National Payment System (NPS) and its ongoing modernisation initiatives, enabling them to analyse, define, and deliver solutions that support critical financial systems and processes.

Key Responsibilities

• Deliver end-to-end business analysis across data, process, system, and business domains
• Analyse and support payment-related initiatives, including electronic, card, cross-border, and RTGS/SWIFT projects
• Elicit, document, and manage business, functional, and technical requirements
• Translate requirements into user stories and support Agile delivery
• Facilitate stakeholder workshops, interviews, and information-gathering sessions
• Participate in solution design with cross-functional teams
• Analyse, map, and optimise current- and future-state business processes
• Ensure data integrity, quality, and governance throughout the delivery lifecycle
• Define success criteria, prepare test cases, and support testing activities
• Support solution implementation, training, and business readiness

 Requirements

• Minimum of 5+ years’ experience as a Business Analyst within financial services environments
• Exposure to electronic payments, card payments, cross-border transactions, RTGS, and SWIFT
• Understanding of the National Payment System (NPS) and its modernisation initiatives
• Experience working across Agile, Waterfall, and RUP methodologies
• Strong stakeholder engagement, facilitation, and business writing skills
• Solid experience in data analysis, process modelling, and systems analysis
• Working knowledge of BABOK practices, SDLC, and Business Change Lifecycle
• Familiarity with tools and frameworks such as JIRA, Confluence, ARIS, ACORD Framework, SOA, TOGAF, and ArchiMate

 Education

• Matric (required)
• Relevant tertiary qualification (Bachelor’s Degree, Diploma, or recognised certification from an accredited institution)

Please Note:
As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.

iqbusiness is committed to sustainable growth and transformation; we embrace diversity and employ previously disadvantaged individuals.