Microsoft D365 CRM Consultant
IQbusiness South Africa
Johannesburg, Gauteng
Posted 02 August 2020 - Closing Date 31 October 2020

Job Details

Job Description

Provide senior expertise and guidance in the pre-sales, architecture, development and configuration of Microsoft D365 Customer Experience and D365 Finance and Operations including Common Data Services and the Power Platform.

Key Responsibilities And/or Outputs

  • Assist in attraction, onboarding, development and retention of D365 employees
  • Provision of Pre Sales support to the Client Development team to assist in closing D365 opportunities
  • Architecting solutions on behalf of clients focused on providing business value utilising Agile principles
  • Guiding teams in the deployment and delivery of D365 solutions across Customer Experience, F&O, Common Data Services and Power Platform
  • Provide continuity in D365 solution decisions through PARTICIPATION in project planning, review, and quality assurance activities
  • Must be able to come up with innovative solutions to customer problems while maintaining adherence to Microsoft best practices and supported development approaches
  • Client facing role must be able to gather requirements from customers and translate these into CRM design and implementation


  • Matric plus applicable tertiary equivalent experience or preferably, an ICT relevant diploma or degree from a recognised tertiary institution
  • Microsoft technical certifications in D365, or working towards a D365 technical certification
  • Must have at least 3 years' software development experience
  • Must have at least 2 years' experience in configuring, customising and integration solutions using D365
  • Deep knowledge of D365 components, design, entities, customisation, configuration, integration and implementation
  • Agile Scrum software development practices and disciplines and team-based software implementation/development
  • Customisation and Implementation of D365 across several business lines

Equal Employment Opportunity

IQbusiness is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity